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Proudly serving Austin, TX and the surrounding area since 2004

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  • License ID: 37036 (Master Plumber)

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Customer Testimonials

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Quality

Customer Service

Value

Review Date: 03/13/2018 | Author: Patrick K.

Comments: Everything worked fine. Nice people too and very responsive.

Review Date: 12/29/2016 | Author: Patrick T.

Review Date: 12/22/2016 | Author: Mike L.

Comments: Great service and excellent quality of work at a fair price. Will use them again as well as recommend to my friends.

Review Date: 12/20/2016 | Author: Paul H.

Comments: Nice guys

Review Date: 12/09/2016 | Author: Joanna P.

Comments: When you give a quote on line let the people know it is per piece not a full job I needed 3 sinks replaced and the quote you gave me was only for doing 1 not all 3 so the price did shock me.

Review Date: 08/20/2016 | Author: Tom S.

Comments: Very courteous Explained what they were doing in a way that was easy to understand

Review Date: 06/13/2016 | Author: Elaine J.

Comments: On time. Great customer service.

Review Date: 05/17/2016 | Author: a Neighbor

Comments: Great customer service!

Review Date: 05/06/2016 | Author: Mary W.

Comments: Paul and Eddie are real service professionals. I didn't have a clogged drain. It turned out that it was just a dry p-trap. I did have them replace all the faucets outside, one of which was leaking. I am happy and confident to recommend them. I'll certainly use them again when needed.

Review Date: 05/03/2016 | Author: Ron S.

Comments: Very professional, very fast, in and out in about 1 hour. Left the bill, a card and refer magnet and nothing for me to clean up. Better than all the other contractors I've worked with.

Review Date: 05/03/2016 | Author: a Neighbor

Comments: Great working with them.

Review Date: 04/03/2016 | Author: a Neighbor

Comments: Very friendly, great service and communication.

Review Date: 03/19/2016 | Author: David P.

Comments: Quick response, qualified crew, brought system up to code at time of repair.

Review Date: 02/07/2016 | Author: Walter M.

Comments: Called and notified me they were running late. Replaced supply line, which turned out to be defective had to go to shop for a replacement. Cleaned the area, did a nice job.

Review Date: 02/05/2016 | Author: a Neighbor

Comments: Did a fantastic job on the wide array of small projects I had. Would hire again in a heartbeat.

Review Date: 01/26/2016 | Author: Margaret R.

Comments: Arrived promptly within the promised time. They were courteous and polite and explained everything they did. I had full confidence in the quality of their work. Would definitely recommend them.

Review Date: 11/26/2015 | Author: Steve W.

Comments: Professional and honest, I was very pleased with their work and would not hesitate to hire them again.

Review Date: 11/05/2015 | Author: Lisa R.

Comments: The Installers were pleasant and professional and one was licensed as a Master Plumber which was great. They were a little late and the cost was more than I expected but I did have to replace a valve that was leaking. They did an excellent job!

Review Date: 11/01/2015 | Author: a Neighbor

Comments: These guys came out to give me an estimate on flushing two hot water heaters. They were both old and I was told that to mess with them would very likely render them dead. They recommended I use them until they either go out or replace them as soon as possible. I felt these guys were very honest and will be calling them to install new ones some time in the future.

Review Date: 10/30/2015 | Author: Margaret F.

Comments: Pressure valves were installed for home built in the 70's. Water was pouring out due to sudden increase in pressure and they came quickly. I can't sy enough good things abour them.

Review Date: 10/29/2015 | Author: Betty V.

Comments: I hired them to repair a rental property I manage. Paul and his helper were very up front and honest with the repair. They gave me an estimate before they started the project and I was very pleased with their concern of the family that were affected by the repair. In the end, the repair was done as discussed and was a success for all.

Review Date: 10/28/2015 | Author: Rosie M.

Comments: They were extremely courteous and knowledgeable. A little expensive. But checked other things in our house for us. Would hire again

Review Date: 10/18/2015 | Author: Lisa P.

Comments: These guys are great. We have a very old house -- and when they tested the gas line they found several leaks under our home. They stayed here until 1 am fixing the house so we would be ready for an inspection the next morning -- and they were back here at 7 am to make sure they could address any issues immediately.

Review Date: 10/10/2015 | Author: a Neighbor

Comments: Very professional and prompt.

Review Date: 09/22/2015 | Author: Debora S.

Comments: Great folk!!

Review Date: 01/27/2015 | Author: a Neighbor

Comments: they were very professional and helpful

Review Date: 01/22/2015 | Author: Jamiey W.

Comments: I recommend his work. His price was a little high. He did a wonderful job.

Review Date: 01/05/2015 | Author: Elizabeth F.

Comments: I have been using Confidence Plumbing for years for plumbing repairs. They do excellent work, keep you informed of what is needed and the status of repairs, are timely and most importantly have integrity in their work and quotes for repairs. I will definitely use them again in the future.

Review Date: 04/25/2014 | Author: a Neighbor

Comments: Overall excellent experience!

Review Date: 04/14/2014 | Author: Karen W.

Comments: The guys came early started and it took all day to hand dig the line from our house to the street main meter. They were professional, careful and knowledgeable about what needed to be done. They kept us apprised of what would be done and we approved the work upgrade that was needed. Never a cheap thing to have done but unavoidable. We are confident we will not have to repair this water line again.

Review Date: 03/27/2014 | Author: Laura C.

Comments: Installers were professional and polite. They explained everything to me in detail, patiently answered all my questions. Cleaned up the job site to my satisfaction. Had them back the next week for additional work when I was pleased with this job

Review Date: 03/13/2014 | Author: Shanna D.

Comments: Paul was efficient, helpful, and very knowledgeable. I would recommend him for any and every plumbing issue you have.

Review Date: 03/13/2014 | Author: Orlene B.

Comments: very polite and helpful..Arrived on time and fixed the problem.

Review Date: 02/10/2014 | Author: Ernesto C.

Comments: Arrived at the time stated; evaluated work to be done, provided an estimate of costs, and did repair work. Paul was professional, knowledgeable, and efficient. A good experience and would definitely recommend to anyone!

Review Date: 02/07/2014 | Author: Cynthia H.

Comments: Confidence Plumbing gets my highest rating for quality of work and customer service. There was more coordination required on this job than normal, as marking the outside lines was needed from the city, plus I was getting ready to have surgery. Confidence handled setting up the city inspections, gave me a quote, and worked with me to come do the work and pick up payment while I was still in the hospital. Melissa (Customer Service) couldn't have been nicer or more efficient, and the guys who did the work left the area looking great. I'm delighted with this experience and will recommend them.

Review Date: 02/05/2014 | Author: Martie A.

Comments: Friendly and efficient. His explanation of the problem was clear and concise. Fair price and even gave me a discount because the problem was an easy fix. Felt bad charging me full price for 5 minutes of work, when other plumbers have giggled at the easy money. I would definatley use them again.

Review Date: 02/03/2014 | Author: Mark M.

Comments: Bobby was very friendly and efficient.

Review Date: 01/13/2014 | Author: Joycelyn P.

Comments: I had a 23 year old water heater that was no longer working and It was not up to code with the city, as well. After calling them, they were here within two days, replaced the water heater and the upgraded requirements needed to meet city codes. But, most important, was their positive and cheerful demeanor. They were professional, patient, friendly and timely. I will call them for any plumbing issues that I may have in the future and will highly recommend them. Thank you for a positive experience, Paul and Bobby.

Review Date: 09/23/2013 | Author: a Neighbor

Comments: Friendly

Review Date: 09/04/2013 | Author: Michael C.

Comments: We were told he would be here between 9 and 10 am on 9/3/13. We had to call ourselves to get an estimate of when he would arrive. He did not arrive until 11 am. But once he got here the work was done quickly and efficiently. Even removed the hard water deposits on the faucets.

Review Date: 08/30/2013 | Author: Ginger H.

Comments: Had a 16 yr old water heater. Team was out quick and replaced water heater and double checked work. These guys are awesome. Have already recommended them to a neighbor. I would definitely call these guys again when needed.

Review Date: 08/27/2013 | Author: Joan G.

Comments: Free estimate, gave good assessment of the problem

Review Date: 08/17/2013 | Author: a Neighbor

Comments: Confidence Plumbing was quick to return my phone call and come out to fix my plumbing issues. Paul was very friendly.

Review Date: 08/09/2013 | Author: Don C.

Comments: Great professional work. Excellent to work with.

Review Date: 08/08/2013 | Author: Adam Z.

Comments: Do not use anyone else in Austin, TEXAS!!!

Review Date: 08/05/2013 | Author: a Neighbor

Comments: We had a severe leak in the water main. When we called to schedule an appointment, Paul was very helpful and very thorough. He gave us a good breakdown of the likely cost based on the problem as described. And, on the job, he and Bobby took care of the problem efficiently and left everything in better shape than they found it.

Review Date: 08/03/2013 | Author: Rachel C.

Comments: Very courteous and offered info.

Review Date: 05/17/2013 | Author: Tracy B.

Comments: Paul and Bobby were FANTASTIC! I was concerned about some work a contractor did on my pipes during a botched bathroom remodel. I also needed my water softener checked. They listened to all of my concerns and provided sound, reasonable advice in easily understood terms. I would highly recommend. Will definitely use again.

Review Date: 05/17/2013 | Author: Mark P.

Comments: Replaced a main sewer line. They simply did an outstanding job. The plan was reviewed with me before they started, they called me to give me progress updates, the person who gave the quote supervised the project. Excellent quality, excellent communication, excellent follow-through. Will definitely be calling them again for future work.

Review Date: 05/14/2013 | Author: a Neighbor

Comments: Trustworthy!!! Paul came out and reassured me it was fine and the first plumber had done it correctly. He didn't charge me a penny to come out.! Definitely use them again!

Review Date: 04/18/2013 | Author: Clarence d. J.

Comments: Excellent Service

Review Date: 02/09/2013 | Author: Lora N.

Comments: These guys were honest, hard-working, timely, and did a great job. I would definitely use them again and highly recommend them to anyone looking for a plumbing company with integrity and skilled workers.

Review Date: 10/31/2012 | Author: Paul F.

Comments: Confidence Plumbing was a God send. They were truly honest and affordable, and prompt in their handling of my plumbing problem. They did a safe and thorough job and I trusted them completely. I will be calling them again if I have other plumbing problems that I can not fix on my own. This company is so worth the money-- they are a blessing!

Review Date: 09/05/2012 | Author: Joan G.

Comments: Very courteous , professional and efficient.

Review Date: 12/02/2009 | Author: a Neighbor

Comments: Prompt, efficient and got the job done. In and out

Review Date: 10/27/2009 | Author: a Neighbor

Comments: Worked quickly and did a great job. Did a good job of checking their work before they left. Both guys were very friendly and courteous. Also, they were able to come the next day from when I called them.

Review Date: 10/05/2009 | Author: a Neighbor

Comments: The guy was fast and thorough but our faucet started dripping again. I haven't had the chance to call him.

Review Date: 09/24/2009 | Author: a Neighbor

Comments: Excellent

Review Date: 08/13/2009 | Author: a Neighbor

Comments: The plumber was very friendly and very respectful. He replaced a pipe under the sink that was leaking and also replaced a part in the faucet itself. I have not had any more problems with any leaks under my sink or from the faucet itself. I would definitely hire Confidence Plumbing again and have already given their name to members of my family in case they need any plumbing repairs done. Frances Smith

Review Date: 08/13/2009 | Author: a Neighbor

Comments: They were fine.

Review Date: 07/31/2009 | Author: a Neighbor

Comments: Very prompt and courteous. Came back immediately to fix a minor problem.

Review Date: 07/17/2009 | Author: a Neighbor

Comments: Confidence Plumbing gave an accurate estimate and quickly replaced the main water main shut off valve as I had requested. I would recommend them as a full service plumbing contractor.

Review Date: 03/27/2009 | Author: a Neighbor

Comments: This turned out to be a minor fix to simply tighten the faucet connections. However, the repairman told me that if this did not take care of the problem, the faucet would be replaced at no cost during the warrenty period

Review Date: 02/26/2009 | Author: a Neighbor

Comments: Wow...this is not your normal plumber experience. They called literally in seconds and where here the next morning. Also, don't expect some guy in a beat up truck with a smelly t-shirt..you actually don't mind having these guys in your home. They are fast, professional, clean. I would highly reccommend.

Review Date: 02/20/2009 | Author: a Neighbor

Comments: My only complaint is that is was a little pricey.

Review Date: 01/09/2009 | Author: a Neighbor

Comments: I am very pleased with the work that Confidence Plumbing did for me. I got a lot of estimates and Confidence was by far the best I found. They are very knowledgeable and they do quality work. If you want the job done right, i highly recommend Confidence Plumbing.

Review Date: 12/29/2008 | Author: a Neighbor

Comments: He was speedy, knowledgeable and on time.

Review Date: 12/03/2008 | Author: a Neighbor

Comments: They were wonderful. Very nice and professional. Got the job done quickly and I'm happy to have my fireplace for the winter. I would definitely recommed Paul and confidence plumbing. Very trustworthy!!

Review Date: 11/10/2008 | Author: a Neighbor

Comments: easy to deal with, very helpful info.

Review Date: 10/28/2008 | Author: a Neighbor

Comments: Good guy!

Review Date: 08/26/2008 | Author: a Neighbor

Comments: I received a competitive price and quick turn around on my repair. JR did the work and kept in contact with me during the bid process. I indicated my concern over earlier postings that were not positive and, after our discussion, made the choice to use Confidence. They were prompt and courteous and performed the repair as scheduled. I'd use them again and provide a good reference.

Review Date: 06/19/2008 | Author: a Neighbor

Comments: They were great

Review Date: 06/07/2008 | Author: a Neighbor

Comments: Everything went great. The prices were extremely high but with the situation I was in, it was impossible to shop around.

Review Date: 04/23/2008 | Author: a Neighbor

Comments: These folks were very knowledgeable and very courteous. Wonderful customer service from both plumbers and office staff.

Review Date: 04/02/2008 | Author: a Neighbor

Comments: Prompt service, good communication, and nice work!

Review Date: 02/23/2008 | Author: a Neighbor

Comments: Excellent service High quality Not sure about how their pricing compares, but I would guess higher than average. Good follow-up.

Review Date: 02/05/2008 | Author: a Neighbor

Comments: Good on price and meeting with us, but my husband was a little upset when he saw a red pipe running out of our garage onto our front walkway. I had been told a pipe needed to be put in, but he wasn't aware and he didn't realize it would look so jarring.

Review Date: 01/31/2008 | Author: a Neighbor

Comments: He was very friendly and knowledgeable and went out of his way to provide solutions to various issues discovered while he was on the job.

Review Date: 01/09/2008 | Author: a Neighbor

Comments: My experience with Confidence Plumbing was a positive one...I appreciate the time Paul took to explain step by step what he was doing so I could understand what I was purchasing...I also appreciate the professionalism he demonstrated while working in my home...If I were to ever have another plumbing issue...Paul is definitely the guy I am calling...at the end he and his assistant lived up to their name...Confidence Plumbing!

Review Date: 10/09/2007 | Author: a Neighbor

Comments: Without charging me more, he explained in detail to us why the kitchen faucet was leaking. And recommended ways to fix it temporarily.

Review Date: 09/20/2007 | Author: a Neighbor

Comments: Paul was able to accurately assess the problem and replace the needed part. He was also able to answer my questions on other options and alternatives such as going back to the manufacturer under the warranty. The price on the part though seemed a little high at over 100% markup. I still haven't received an invoice for the work.

Review Date: 09/04/2007 | Author: a Neighbor

Comments: He recognized the severity of our problem and dealt with it as soon as possible which was before we thought we might be able to get it fixed. Great job! and very friendly too.

Review Date: 08/15/2007 | Author: a Neighbor

Comments: Great job!

Review Date: 08/03/2007 | Author: a Neighbor

Comments: The best technician you could ever need. Confident, capable, courteous, professional, dedicated and vigilant, intelligent and fast.

Review Date: 07/17/2007 | Author: a Neighbor

Comments: Excellent. Very dependable. Gave recommendations that saved money and were more efficient.

Review Date: 07/02/2007 | Author: a Neighbor

Review Date: 06/10/2007 | Author: a Neighbor

Comments: Excellent service. Minor problem was taken care of to our satisfaction.

Review Date: 05/07/2007 | Author: a Neighbor

Comments: Easy to contact, accomodating scheduling, and the plumber who came out was so courteous. He jogged back and forth from his van to the house, did everything as efficiently as possible, and explained everything to me in sufficient detail and clarity. Great work.

Review Date: 04/03/2007 | Author: a Neighbor

Comments: They were very helpful and honest. I appreciated the fact that, because I had been without water for a day, they postponed another appointment to replace the water heater. I have already recommended them to a friend.

Review Date: 04/02/2007 | Author: a Neighbor

Comments: good

Review Date: 03/22/2007 | Author: a Neighbor

Comments: Great service, and professional.

Review Date: 03/21/2007 | Author: a Neighbor

Comments: Thus far, Paul has been engaged by us for three jobs, all of which have been completed in a very professional, timely way, and to our complete satisfaction. The last one, involving cleaning and installation of filtering hardware on two very large water heaters took the better part of a day, and corrected the inadequate, inappropriate service provided by another contractor. We are as pleased as we could be, and certainly intend to use him again as the need arises.

Review Date: 03/18/2007 | Author: a Neighbor

Comments: The two technicians were very nice and informative. The owner came as they were working check on things, which was a nice surprise. They were late for the appt, but it was not an issue.

Review Date: 02/20/2007 | Author: a Neighbor

Comments: I felt blessed to be able to visit with Pastor Paul. He was a great encouragement. The installation was perfect as well.

Review Date: 02/19/2007 | Author: a Neighbor

Comments: We appreciate you coming on time and doing professional work.

Review Date: 02/19/2007 | Author: a Neighbor

Comments: Paul explained my options, worked well to accommodate my tenant, and completed the job on time.

Review Date: 02/10/2007 | Author: a Neighbor

Comments: Friendly & prompt. Great job.

Review Date: 01/30/2007 | Author: a Neighbor

Comments: Great communication. Fast service. Even installed the water heater on Saturday for me. I will use these folks again for any plumbing need.

Review Date: 01/25/2007 | Author: a Neighbor

Comments: He camoe out right away and fixed. It was great,

Review Date: 01/02/2007 | Author: a Neighbor

Comments: Great job on a garbage disposal install - quick, easy, fixed price

Review Date: 12/26/2006 | Author: a Neighbor

Comments: These guys were troopers! My house is very Spooky and full of Horror Movie collectibles- complete with authentic grave yard out front. The 2 gentlemen handled it very professionally and with a good sense of humor. AND their plumbing skills were awesome. They also communicated with me during the entire process and explained to me, in a way I could understand, everything they were doing. There was only one thing that was slightly lacking. After they left I found small pieces of metal (or something from the repair process,) laying on the ground outside of my bathroom and in the tub. It was a small oversight- definitely not enough to discredit the awesome job overall.

Review Date: 12/19/2006 | Author: a Neighbor

Comments: Paul came in to install a new faucet and garbage disposal after we had put in new silver stone countertops. I was happy with the fixed price estimate and the quality job that was performed. Paul was very friendly and informative.

Review Date: 12/06/2006 | Author: a Neighbor

Comments: Very professional, on time and honest.

Review Date: 12/03/2006 | Author: a Neighbor

Review Date: 12/02/2006 | Author: a Neighbor

Comments: Professional workmanship! Highly recommended!

Review Date: 11/20/2006 | Author: a Neighbor

Review Date: 11/13/2006 | Author: a Neighbor

Review Date: 11/02/2006 | Author: a Neighbor

Comments: Good work good price

Review Date: 10/30/2006 | Author: a Neighbor

Review Date: 10/23/2006 | Author: a Neighbor

Comments: He is a extremely fair and just in his pricing and work

Review Date: 10/04/2006 | Author: a Neighbor

Comments: Paul and Anthony were exceptionally helpful and kind thru my duplex renovation. They provided me with answers to questions I didn't even know I needed to ask! They also took on extra jobs as they came up and finished them all in a timely manner. I would recommend them to anyone.

Review Date: 10/01/2006 | Author: a Neighbor

Comments: Did a great job I would hire them again

Review Date: 09/30/2006 | Author: a Neighbor

Review Date: 09/27/2006 | Author: a Neighbor

Review Date: 09/19/2006 | Author: a Neighbor

Comments: Quick, fair & immediate response. The job was done well.

Review Date: 09/15/2006 | Author: a Neighbor

Comments: They were very friendly and helpful and got on it right away

Review Date: 09/11/2006 | Author: a Neighbor

Comments: Paul came in and was able to quickly discover our plumbing problem. He explained the issue to me and fixed it for us.

Review Date: 09/09/2006 | Author: a Neighbor

Review Date: 08/27/2006 | Author: a Neighbor

Comments: Confidence plumbing did a good job.

Review Date: 08/21/2006 | Author: a Neighbor

Comments: Confidence Plumbing did an outstanding job. They were prompt, courteous and knowledgeable. I can't begin to describe how pleased I am with the service from Confidence Plumbing. Thank you!

Review Date: 08/18/2006 | Author: a Neighbor

Review Date: 08/14/2006 | Author: a Neighbor

Review Date: 08/13/2006 | Author: a Neighbor

Review Date: 07/05/2006 | Author: a Neighbor

Comments: Confidence Plumbing is awesome. We had some major problems with our house that's built in the 50's, and they got creative and presented a few alternatives to work with our budget. They really went above and beyond the call of duty. We would definitely recommend them.

Review Date: 06/12/2006 | Author: a Neighbor

Comments: The job was completed quickly and throughly.

Review Date: 06/12/2006 | Author: a Neighbor

Review Date: 05/29/2006 | Author: a Neighbor

Review Date: 05/12/2006 | Author: a Neighbor

Comments: Pastor Paul is wonderful to work with!

Review Date: 03/20/2006 | Author: a Neighbor

Review Date: 03/11/2006 | Author: a Neighbor

Comments: Excellent customer service. Explained every step o the process, including a list of materials needed/used.

Review Date: 02/16/2006 | Author: a Neighbor

Review Date: 02/14/2006 | Author: a Neighbor

Comments: Very knowledgeable. Very courteous. Very willing to offer explanations of how things work, what the problems might be, and what the options are to solve the problems. A bit pricey, but well worth the experience and quality of work. Will definitely recommend to others.

Review Date: 02/13/2006 | Author: a Neighbor

Comments: Paul and his team were extremely professional, fair and courteous. I will definetly call them again.

Review Date: 02/12/2006 | Author: a Neighbor

Comments: We are very pleased with the results. Paul and his team did a very nice job working in the tight confines of our kitchen sink. They were also very adept at solving problems that came up during the installation.